All You Need to Know

What is and what isn’t considered a plant-based diet?

A plant-based diet focuses on whole, minimally processed foods that come from plants. This includes fruits, vegetables, legumes, whole grains, nuts, seeds, plant oils, herbs, and spices.

Plant-based diets avoid animal products like meat, fish, dairy, and eggs. They also steer clear of heavily refined ingredients like white sugar (often processed with bone char), artificial additives, and preservatives that aren’t plant-derived.

Is your food 100% plant-based?

Yes, all our ingredients are plant-based.

Are your product refined-sugar free?

Yes! We focus on using whole, natural ingredients to sweeten our treats. We rely on the natural sweetness of fruits such as bananas, applesauce and dates. We also use date sugar, which is made by drying and grinding whole dates into a powder, preserving the fruit’s natural nutrients. Date syrup is also used and is made by extracting the liquid from dates, then reducing it into a syrup. Additionally, some treats contain vegan dark chocolate chips, which may have some coconut sugar.

By using fruits and minimally processed sweeteners, we aim to keep our treats as close to nature as possible while still offering a deliciously satisfying sweetness.

I see sugar listed in the nutritional facts, where does it comes from?

The sugar you see comes from whole ingredients like fruits or nut butters. Because they’re unrefined and full of fiber, they have a much lower glycemic impact than traditional sweets. For example, while a cookie might contain 9% sugar, this is not the same as the sugar found in refined sweets. Refined sugar (like white sugar) provides no nutritional value and causes a quick spike in blood sugar. On the other hand, the sugar from fruits and nut butters is accompanied by fiber, vitamins, and minerals, which slow down the absorption of sugar, leading to a more steady and balanced energy release rather than an immediate blood sugar spike.

Are your treats gluten-free?

Yes, all of our treats are gluten-free. We use naturally gluten-free ingredients like almond flour, coconut flour, and certified gluten-free oat flour.

How should I store them?

Because we don’t use preservatives, most of our treats are best kept in the fridge. Refined-sugar helps prevent goods from spoiling by acting as a preservative. Our Moofins and Chookies can stay at room temperature for 2–3 days in an airtight container, but for maximum freshness, we recommend refrigerating them, they’ll stay good for up to a week.

You can freeze your chookies in an airtight container separating each with parchment paper. Feel free to put them in the oven at 300F for 5-7 min to crisp up, they will taste freshly baked!

Do you offer delivery or pick-up?

Currently, we offer pickup. We’re working on expanding soon—stay tuned!

Can I order online?

Yes! Please see our shop or contact us. If a treat is sold out, you’ll know right away. We’ll always return stock – Check often.

Are your product eco-friendly?

We’re committed to reducing waste. We are currently working on getting funding to invest in fully plant-based compostable (break down into soil that is safe for growing new plants) packaging, and recyclable wherever possible. We use reusable items wherever possible with respect to Food Safety guidelines. It’s a small step that makes a big impact.

Why Metanoia?

Metanoia means transformation of mind, body, and spirit. For us, it’s about rethinking how we nourish ourselves and reconnecting with food that supports healing and joy.

Do you offer refunds?

Because our treats are made fresh to order in small batches, we do not offer refunds at this time.

Each item is crafted with care, using high-quality, whole-food ingredients and a zero-waste mindset. That means we only make what’s needed, based on your pre-orders — not mass-produced stock. This approach keeps our kitchen efficient, reduces waste, and ensures you receive the freshest possible product.

If something didn’t meet your expectations, please reach out — we’re always open to feedback and want to make sure every experience with Metanoia feels intentional, kind, and considered.